Q&A 124F
Q&A124F

UltraStor Corporation

The Finest in Storage Controller Solutions

FREQUENTLY ASKED QUESTIONS

ULTRA 124F Disk Array Controller

My system cannot boot after I have installed the ULTRA 124F.

You may have a Super VGA adapter in your system and set the BIOS address of the ULTRA 124F at the default of C8000H. Try changing the BIOS address to either D0000H or D8000H by using the EISA Configuration Utility.

How do I clear the logical drive definitions stored in the non-violatile RAM of the ULTRA 124F?

Run the U124.EXE utility. The Prep to Ship option under DEBUG clears all settings in the non-violatile RAM.

When I run the U124.EXE utility, the program hangs while loading the forms.

Make sure you have at least 560K of RAM available before running the U124.EXE utility. Remove TSRs from memory to free up additional RAM if necessary.

Can I attach a CD-ROM or a tape drive to the ULTRA 124F?

No. The ULTRA 124F currently accepts hard disk drives only.

Is the ULTRA 124F Novell certified?

Yes. For further information regarding the Novell Certification, please contact our technical support department.

When I run the U124.EXE utility, the program hangs while initializing the mailbox slots.

You may be using a hard drive that is incompatible with the ULTRA 124F. Please check the Certification List for a listing of drives that have beening tested with the ULTRA 124F.


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